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ZTE Trading

ZTE Trading Ltd Firm Registered Number: 2023-00227 in Saint Lucia.

Contact Us Address

Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia
458/1 Saken Seifullin AVE, STE 332, ALMATY, Kazakhstan

Phone

+44-131-618-7998

Email

Get In Touch: [email protected]
Complaint:
[email protected]

Terms of Service

We do not provide services to Turkey, USA, UAE and any relevant jurisdiction that the company is not authorized to operate.

Our Cookie Policy

Once a client visits our web site www.ztetrading.com campaign and advertising cookies will be placed on a client’s device so that we can track the client, measure advertising outcome along with recording client interest. Our marketing and advertising partners including Google, Marketo, Hotjar, Taboola and more enable us to record client interest on products, client tracking and conversions. Cookies used by us and our partners do not collect personal information such as name, email, address or phone number. Clients can disable cookies from their browser however we encourage them to keep cookies enabled for a better site experience and to receive targeted materials from us.

COMPLAINTS POLICY

Making a complaint
Should you wish to make a complaint we ask that you follow the process outlined below, this will aid us in resolving your complaint in the most efficient manner possible in order to regain your confidence.
Firstly, gather all supporting documents that relate to your complaint, think about the questions you want answered and decide what you want us to do. Next, contact your account manager directly. Remember, if the problem is current a call at the earliest possible time will give us the opportunity to resolve your complaint immediately. If your account manager is unable to satisfactorily resolve your complaint, please ask them to refer the complaint to their manager. If your complaint is about your account manager, please ask to speak to our Compliance department.
If your complaint cannot be resolved then you may refer the matter to our Compliance department if we have not already done so. They will review your complaint and contact you directly.
You can also contact our Compliance team directly by sending an email to: [email protected]
We aim to resolve most matters within 21 days. However, some complaints are more complex and may take longer to resolve. If this is the case, we will keep you informed of our progress.

Risk Warning Disclosure

Contracts for Difference (CFDs) are leveraged over-the-counter derivative products and carry a high level of risk to your capital.
You should only risk capital that you can afford to lose. In certain circumstances, due to fluctuations in market value you may not get back your initial investment amount. You may not only lose your initial investment but you may incur a liability to pay a further amount to cover losses. This means you can lose more money than you have invested.
Trading in CFDs is not suitable for everyone. CFDs are only suitable for investors who fully understand the risks associated with these products. You should ensure that you fully understand the risks involved, and seek independent advice if necessary.
Further information relating to the risks associated with CFDs is contained in the Product Disclosure Statement for the product you choose. You must ensure that you read and understand that document prior to opening an account with us. A Product Disclosure Statement is available for download from this website.

2023 ZTE، All rights reserved